Difference between revisions of "Draft: PEC-ROU/Current/Designer"
From Genesys Documentation
(Re-organized topics) |
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| Line 41: | Line 41: | ||
** FieldCodes | ** FieldCodes | ||
** CustomVars | ** CustomVars | ||
| − | + | * -Logic and Control Blocks | |
| − | + | ** LogicCtrlBlocks | |
| − | + | ** AssignVar | |
| − | + | ** ChangeLang | |
| − | + | ** Classify | |
| − | + | ** ClickToCall | |
| − | + | ** GoTo | |
| − | + | ** Return | |
| − | + | ** Segmentation | |
| − | + | ** SharedMod | |
| − | + | ** TerminateCall | |
| − | + | ** TerminateChat | |
| − | + | ** ChangePersona | |
| − | + | * -User Interaction Blocks | |
| − | + | ** UserIntBlocks | |
| − | + | ** BotBlock | |
| − | + | ** Menu | |
| − | + | ** MenuOption | |
| − | + | ** PlayMessage | |
| − | + | ** RecordCall | |
| − | + | ** RecordUtterance | |
| − | + | ** UserInput | |
| − | + | ** AutomatedMessage | |
| − | + | ** ChatMessage | |
| − | + | ** ChatCustomMessage | |
| − | + | ** ChatTranscript | |
| − | + | ** GetChatTranscript | |
| − | + | ** SendEmail | |
| − | + | ** SendSMS | |
| − | + | * -Business Controls Blocks | |
| − | + | ** BusinessCtrlBlocks | |
| − | + | ** BusinessHrs | |
| − | + | ** DataTable | |
| − | + | ** Emergency | |
| − | + | ** SpecialDay | |
| − | + | * -Routing Blocks | |
| − | + | ** RoutingBlocks | |
| − | + | ** QueryVQs | |
| − | + | ** RouteAgent | |
| − | + | ** RouteCall | |
| − | + | ** RoutingAlgorithms | |
| − | + | ** Route | |
| − | + | ** StartTreatment | |
| − | + | ** Transfer | |
| − | + | ** VoiceMail | |
| − | + | ** PredictiveRouting | |
| − | + | * -Data Blocks | |
| − | + | ** DataBlocks | |
| − | + | ** CallData | |
| − | + | ** Statistic | |
| − | + | ** TxnList | |
| − | + | * -External Services Blocks | |
| − | + | ** ExtServBlocks | |
| − | + | ** CustomService | |
| − | + | ** HTTPREST | |
| − | + | * -Reporting Blocks | |
| − | + | ** ReportingBlocks | |
| − | + | ** Activity | |
| − | + | ** Milestone | |
| − | + | ** Debug | |
| − | + | * -Callback Blocks | |
| − | + | ** CallbackBlocks | |
| − | + | ** CallbackV2 | |
| − | + | ** CallbackASAP | |
| − | + | ** CallbackSched | |
| − | + | ** CallbackAvail | |
| − | + | ** CallbackCancel | |
| − | + | ** CallbackExisting | |
| − | + | ** ValidatePhoneNumber | |
| − | + | ** CallbackVqWatermark | |
| − | + | * -Survey Blocks | |
| − | + | ** SurveyBlocks | |
| − | + | ** Survey | |
| − | |||
* -Designer Analytics | * -Designer Analytics | ||
** AnalyticsBar | ** AnalyticsBar | ||
Revision as of 15:19, January 13, 2021
This is a draft page; the published version of this page can be found at PEC-ROU/Current/Designer.
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