From Genesys Documentation
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|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Agent Features | |Type=Agent Features | ||
| − | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/Chat | + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/Chat Customer chats] |
[https://docs.genesys.com/Documentation/PSAAS/latest/Agent/intinter Internal chats] | [https://docs.genesys.com/Documentation/PSAAS/latest/Agent/intinter Internal chats] | ||
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|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Supervisor Features | |Type=Supervisor Features | ||
| − | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/super#MonitorChat | + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/Chat Monitoring agent activity] |
| + | |||
| + | [https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/super#MonitorChat Customer chats] | ||
[https://docs.genesys.com/Documentation/PSAAS/latest/Supervisor/intinter Internal chats] | [https://docs.genesys.com/Documentation/PSAAS/latest/Supervisor/intinter Internal chats] | ||
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|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
Revision as of 16:44, February 27, 2019
Click on any of the following to see the documentation for that version:
Agent
Supervisor
Administrator
Release Notes
Additional Resources
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