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− | {{Article
| + | #REDIRECT [[Draft:ATC/Current/AdminGuide/Get_Started_GenesysEngage-onpremises]] |
− | |Standalone=No
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− | |DisplayName=Get started with Altocloud for PureEngage Premises
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− | |TocName=PureEngage Premises
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− | |Context=PureEngage premises-based customers should complete these initial tasks in order to use {{MINTYDOCSPRODUCT}}.
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− | |UseCase=About
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− | |ComingSoon=No
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− | |Platform=PureEngage
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− | |Prereq=
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− | |Section={{Section
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− | |sectionHeading=Overview
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− | |anchor=
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− | |alignment=Vertical
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− | |Media=
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− | |image=
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− | |structuredtext=#[[#PrepPlat|Prepare your platform]].
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− | #[[#permissions|Assign permissions to your users]].
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− | #Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and how to {{Link-Standalone|topic=ATC/GPEandWidgets|display text=prepare widgets for {{MINTYDOCSPRODUCT}}}}. Then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.
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− | #{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Web_tracking|display text=Configure Web tracking}}.{{NoteFormat|Initially, configure only the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_tracking|anchor=AllowedDomains|display text=allowed domains}}. Then use {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}} to verify that {{MINTYDOCSPRODUCT}} is tracking events. After basic tracking works, configure the rest of the web tracking settings.|2}}
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− | #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_segments|display text=Create segments}}
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− | #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_outcomes|display text=Create outcomes.}}
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− | #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_actions|display text=Build actions.}}
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− | #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Build action maps.}}
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− | #{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Live_Now|display text=Use LiveNow to see customer activity on your website}}.<br />
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− | |structuredtextwide=
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− | |FAQHeading=
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− | |Status=No
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− | }}{{Section
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− | |sectionHeading=Prepare your platform
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− | |anchor=PrepPlat
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− | |alignment=Vertical
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− | |Media=
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− | |image=
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− | |structuredtext=*[https://all.docs.genesys.com/Draft:PEC-Hybrid/Current/Admin/About Provision PureEngage hybrid integrations.]
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− | *{{#mintydocs_link:topic=ATC/PureEngagePrereqs|standalone|link text=Verify prerequisites for PureEngage hybrid deployments.}}
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− | *{{#mintydocs_link:topic=About|manual=WDEPlugin|version=Current|link text=Deploy the Genesys Altocloud Plugin for Workspace Desktop Edition.}}
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− | *{{#mintydocs_link:topic=About|manual=PacingServiceDeployment|version=Current|link text=Configure the Agent Pacing Service.}}
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− | |structuredtextwide=
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− | |FAQHeading=
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− | |Status=No
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− | }}{{Section
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− | |sectionHeading=Assign Altocloud permissions
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− | |anchor=permissions
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− | |alignment=Vertical
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− | |Media=
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− | |image=
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− | |structuredtext=You manage Altocloud permissions in the PureCloud '''Admin''' menu under '''People & Permissions'''. For information on how to assign these permissions to your users, see [https://help.mypurecloud.com/?p=195191 Altocloud permissions overview.]
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− | |structuredtextwide=
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− | |FAQHeading=
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− | |Status=No
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− | }}
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− | |PageType=Article
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− | }}
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This is a draft page; it has not yet been published.