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| | |displayname=Designer Administrator's Guide | | |displayname=Designer Administrator's Guide |
| | |pagination=no | | |pagination=no |
| − | |topicslist=* -Get Started | + | |topicslist= |
| − | ** GetStarted
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| − | ** Features
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| − | ** Security
| |
| − | ** AppStruc
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| − | ** Variables
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| − | ** SavePublish
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| − | ** FileSizeRef
| |
| − | ** SmartApp
| |
| − | * -Applications
| |
| − | ** ApplicationsBar
| |
| − | * -Modules
| |
| − | ** SharedModulesBar
| |
| − | * -Resources
| |
| − | ** MediaResources
| |
| − | *** Personas
| |
| − | ** DigitalResourcesBar
| |
| − | * -Grammars & Bots
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| − | ** SpeechGrammarsBar
| |
| − | * -Business Controls
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| − | ** BusinessObjectsBar
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| − | ** EmergencyFlags
| |
| − | ** DesBusinessHours
| |
| − | ** SpecialDays
| |
| − | ** DataTables
| |
| − | * -Admin
| |
| − | ** AdminBar
| |
| − | ** Partitions
| |
| − | * -Using blocks
| |
| − | ** Blocks
| |
| − | * -Logic and Control Blocks
| |
| − | ** LogicCtrlBlocks
| |
| − | ** AssignVar
| |
| − | ** ChangeLang
| |
| − | ** Classify
| |
| − | ** ClickToCall
| |
| − | ** GoTo
| |
| − | ** Return
| |
| − | ** Segmentation
| |
| − | ** SharedMod
| |
| − | ** TerminateCall
| |
| − | ** TerminateChat
| |
| − | ** ChangePersona
| |
| − | * -User Interaction Blocks
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| − | ** UserIntBlocks
| |
| − | ** BotBlock
| |
| − | ** Menu
| |
| − | ** MenuOption
| |
| − | ** PlayMessage
| |
| − | ** RecordCall
| |
| − | ** RecordUtterance
| |
| − | ** UserInput
| |
| − | ** AutomatedMessage
| |
| − | ** ChatMessage
| |
| − | ** ChatCustomMessage
| |
| − | ** ChatTranscript
| |
| − | ** GetChatTranscript
| |
| − | ** SendEmail
| |
| − | ** SendSMS
| |
| − | * -Business Controls Blocks
| |
| − | ** BusinessCtrlBlocks
| |
| − | ** BusinessHrs
| |
| − | ** DataTable
| |
| − | ** Emergency
| |
| − | ** SpecialDay
| |
| − | * -Routing Blocks
| |
| − | ** RoutingBlocks
| |
| − | ** QueryVQs
| |
| − | ** RouteAgent
| |
| − | ** RouteCall
| |
| − | ** RoutingAlgorithms
| |
| − | ** Route
| |
| − | ** StartTreatment
| |
| − | ** Transfer
| |
| − | ** VoiceMail
| |
| − | ** PredictiveRouting
| |
| − | * -Data Blocks
| |
| − | ** DataBlocks
| |
| − | ** CallData
| |
| − | ** Statistic
| |
| − | ** TxnList
| |
| − | * -External Services Blocks
| |
| − | ** ExtServBlocks
| |
| − | ** CustomService
| |
| − | ** HTTPREST
| |
| − | * -Reporting Blocks
| |
| − | ** ReportingBlocks
| |
| − | ** Activity
| |
| − | ** Milestone
| |
| − | ** Debug
| |
| − | * -Callback Blocks
| |
| − | ** CallbackBlocks
| |
| − | ** CallbackV2
| |
| − | ** CallbackASAP
| |
| − | ** CallbackSched
| |
| − | ** CallbackAvail
| |
| − | ** CallbackCancel
| |
| − | ** CallbackExisting
| |
| − | ** ValidatePhoneNumber
| |
| − | ** CallbackVqWatermark
| |
| − | * -Survey Blocks
| |
| − | ** SurveyBlocks
| |
| − | ** Survey
| |
| − | * -Designer Analytics
| |
| − | ** AnalyticsBar
| |
| − | ** ManageDash
| |
| − | ** SummaryDash
| |
| − | ** AppDetailsDash
| |
| − | ** DurationsDash
| |
| − | ** DataTablesDash
| |
| − | ** SpikesDash
| |
| − | ** HeatmapsDash
| |
| − | ** PathDash
| |
| − | ** SankeyDash
| |
| − | ** SunburstDash
| |
| − | ** InputsDash
| |
| − | ** SurveysDash
| |
| − | ** ExtServDash
| |
| − | ** RoutingDash
| |
| − | ** BusCtrlDash
| |
| − | ** SDRDash
| |
| − | ** SdrRef
| |
| − | * -Troubleshooting
| |
| − | ** Troubleshooting
| |
| − | * -SmartApp
| |
| − | * -Store
| |
| − | ** Store
| |
| − | ** MicroApps
| |
| − | ** IdVerify
| |
| | |topicslistpage= | | |topicslistpage= |
| − | |defaultform=Form:Article
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| − | |inherit=no
| |
| | }} | | }} |
| | {{Article | | {{Article |
Revision as of 20:42, June 3, 2020
[[Category:]]
Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.
Learn how administrators work with the Designer application.
Important
These help topics are intended for the latest release of Designer (Version 9.0). If you are running a version older than 9.0, some of the features and functionality described here might not apply (you can check your version in the top-right corner of the Designer interface). In that case, refer to
this version of the Designer Help. If you have questions about the features available in your version of the software, contact your Genesys representative.
