Difference between revisions of "Draft: PEC-ROU/Current/Designer"
From Genesys Documentation
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|displayname=Designer Administrator's Guide | |displayname=Designer Administrator's Guide | ||
|pagination=no | |pagination=no | ||
| − | |topicslist=*- Get Started | + | |topicslist=* -Get Started |
** GetStarted | ** GetStarted | ||
** Features | ** Features | ||
| Line 12: | Line 12: | ||
** Variables | ** Variables | ||
** SavePublish | ** SavePublish | ||
| − | *- Applications | + | * -Applications |
** ApplicationsBar | ** ApplicationsBar | ||
| − | *- Modules | + | * -Modules |
** SharedModulesBar | ** SharedModulesBar | ||
| − | *- Resources | + | * -Resources |
** MediaResources | ** MediaResources | ||
| + | *** Personas | ||
** DigitalResourcesBar | ** DigitalResourcesBar | ||
| − | *- Grammars & Bots | + | * -Grammars & Bots |
** SpeechGrammarsBar | ** SpeechGrammarsBar | ||
| − | *- Business Controls | + | * -Business Controls |
** BusinessObjectsBar | ** BusinessObjectsBar | ||
** EmergencyFlags | ** EmergencyFlags | ||
| Line 27: | Line 28: | ||
** SpecialDays | ** SpecialDays | ||
** DataTables | ** DataTables | ||
| − | *- Admin | + | * -Admin |
** AdminBar | ** AdminBar | ||
** Partitions | ** Partitions | ||
| − | *- Using blocks | + | * -Using blocks |
** Blocks | ** Blocks | ||
| − | *- Logic and Control Blocks | + | * -Logic and Control Blocks |
** LogicCtrlBlocks | ** LogicCtrlBlocks | ||
** AssignVar | ** AssignVar | ||
| Line 43: | Line 44: | ||
** TerminateCall | ** TerminateCall | ||
** TerminateChat | ** TerminateChat | ||
| − | *- User Interaction Blocks | + | * -User Interaction Blocks |
** UserIntBlocks | ** UserIntBlocks | ||
** BotBlock | ** BotBlock | ||
| Line 58: | Line 59: | ||
** GetChatTranscript | ** GetChatTranscript | ||
** SendEmail | ** SendEmail | ||
| − | *- Business Controls Blocks | + | * -Business Controls Blocks |
** BusinessCtrlBlocks | ** BusinessCtrlBlocks | ||
** BusinessHrs | ** BusinessHrs | ||
| Line 64: | Line 65: | ||
** Emergency | ** Emergency | ||
** SpecialDay | ** SpecialDay | ||
| − | *- Routing Blocks | + | * -Routing Blocks |
** RoutingBlocks | ** RoutingBlocks | ||
** QueryVQs | ** QueryVQs | ||
| Line 75: | Line 76: | ||
** VoiceMail | ** VoiceMail | ||
** PredictiveRouting | ** PredictiveRouting | ||
| − | *- Data Blocks | + | * -Data Blocks |
** DataBlocks | ** DataBlocks | ||
** CallData | ** CallData | ||
** Statistic | ** Statistic | ||
** TxnList | ** TxnList | ||
| − | *- External Services Blocks | + | * -External Services Blocks |
** ExtServBlocks | ** ExtServBlocks | ||
** CustomService | ** CustomService | ||
** HTTPREST | ** HTTPREST | ||
| − | *- Reporting Blocks | + | * -Reporting Blocks |
** ReportingBlocks | ** ReportingBlocks | ||
** Activity | ** Activity | ||
** Milestone | ** Milestone | ||
** Debug | ** Debug | ||
| − | *- Callback Blocks | + | * -Callback Blocks |
** CallbackBlocks | ** CallbackBlocks | ||
** CallbackV2 | ** CallbackV2 | ||
| Line 99: | Line 100: | ||
** ValidatePhoneNumber | ** ValidatePhoneNumber | ||
** CallbackVqWatermark | ** CallbackVqWatermark | ||
| − | *- Survey Blocks | + | * -Survey Blocks |
** SurveyBlocks | ** SurveyBlocks | ||
** Survey | ** Survey | ||
| − | *- Designer Analytics | + | * -Designer Analytics |
** AnalyticsBar | ** AnalyticsBar | ||
** ManageDash | ** ManageDash | ||
Revision as of 18:24, April 1, 2020
This is a draft page; the published version of this page can be found at PEC-ROU/Current/Designer.
[[Category:]]
Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.
Related documentation:
Learn how administrators work with the Designer application.
Related documentation:
Important
These help topics are intended for the latest release of Designer (Version 9.0). If you are running a version older than 9.0, some of the features and functionality described here might not apply (you can check your version in the top-right corner of the Designer interface). In that case, refer to this version of the Designer Help. If you have questions about the features available in your version of the software, contact your Genesys representative.