Difference between revisions of "Draft: ATC/Current/AdminGuide/Get Started PureEngage"

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|ComingSoon=No
 
|ComingSoon=No
 
|Context=PureEngage premises-based customers should complete these initial tasks in order to use {{MINTYDOCSPRODUCT}}.
 
|Context=PureEngage premises-based customers should complete these initial tasks in order to use {{MINTYDOCSPRODUCT}}.
 +
 +
TEST1
 
|Section={{Section
 
|Section={{Section
 
|sectionHeading=Overview
 
|sectionHeading=Overview
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|alignment=Vertical
 
|alignment=Vertical
 
|gif=No
 
|gif=No
|structuredtext=# [[#PrepPlat|Prepare your platform]].
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|structuredtext=#[[#PrepPlat|Prepare your platform]].
# [[#permissions|Assign permissions to your users]].
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#[[#permissions|Assign permissions to your users]].
# Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.
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#Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.
# {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Web_tracking|display text=Configure Web tracking}}.
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#{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Web_tracking|display text=Configure Web tracking}}.
# {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_segments|display text=Create segments}}
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#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_segments|display text=Create segments}}
# {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_outcomes|display text=Create outcomes.}}
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#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_outcomes|display text=Create outcomes.}}
# {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Build action maps.}}
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#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Build action maps.}}
# {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Live_Now|display text=Use LiveNow to see customer activity on your website}}.<br />
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#{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Live_Now|display text=Use LiveNow to see customer activity on your website}}.<br />
 
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|Status=No
 
|Status=No
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|alignment=Vertical
 
|alignment=Vertical
 
|gif=No
 
|gif=No
|structuredtext=* [https://all.docs.genesys.com/Draft:PEC-Hybrid/Current/Admin/About Provision PureEngage hybrid integrations.]
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|structuredtext=*[https://all.docs.genesys.com/Draft:PEC-Hybrid/Current/Admin/About Provision PureEngage hybrid integrations.]
* {{#mintydocs_link:topic=ATC/PureEngagePrereqs|standalone|link text=Verify prerequisites for PureEngage hybrid deployments.}}
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*{{#mintydocs_link:topic=ATC/PureEngagePrereqs|standalone|link text=Verify prerequisites for PureEngage hybrid deployments.}}
* {{#mintydocs_link:topic=About|manual=WDEPlugin|version=Current|link text=Deploy the Genesys Altocloud Plugin for Workspace Desktop Edition.}}
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*{{#mintydocs_link:topic=About|manual=WDEPlugin|version=Current|link text=Deploy the Genesys Altocloud Plugin for Workspace Desktop Edition.}}
* {{#mintydocs_link:topic=About|manual=PacingServiceDeployment|version=Current|link text=Configure the Agent Pacing Service.}}
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*{{#mintydocs_link:topic=About|manual=PacingServiceDeployment|version=Current|link text=Configure the Agent Pacing Service.}}
 
|fullwidth=No
 
|fullwidth=No
 
|Status=No
 
|Status=No

Revision as of 14:43, November 13, 2019

This is a draft page; it has not yet been published.

PureEngage premises-based customers should complete these initial tasks in order to use .

TEST1

Overview

  1. Prepare your platform.
  2. Assign permissions to your users.
  3. Learn about 's
    #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    and then
    #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    .
  4. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    .
  5. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  6. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  7. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  8. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    .

Prepare your platform

  • Provision PureEngage hybrid integrations.
  • #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  • #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  • #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).

Assign Altocloud permissions

You manage Altocloud permissions in the PureCloud Admin menu under People & Permissions. For information on how to assign these permissions to your users, see Altocloud permissions overview.