|
|
| (2 intermediate revisions by the same user not shown) |
| Line 1: |
Line 1: |
| − | {{ComponentRN
| + | #REDIRECT [[Draft:RN/DigitalChannels/100.0.157.0707]] |
| − | |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
| |
| − | |JQL=project = "NEXUS" AND id = NEXUS-9949 or id = NEXUS-11242 or id = NEXUS-11370 or id = NEXUS-11429
| |
| − | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
| |
| − | |ReleaseDate=2024-01-10
| |
| − | |Highlight=Enable option to automatically check if Facebook or Twitter post has been deleted before agent responds.
| |
| − | }}
| |
| − | {{Issue
| |
| − | |TicketNumber=NEXUS-11429
| |
| − | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
| |
| − | |Content=In some social engagement conversations, the end consumer was not recognized as a participant in the session due to an internal timeout which caused the agent’s message to be rejected. This issue has been resolved. (NEXUS-11429)
| |
| − | |LocalContent=In some social engagement conversations, the end consumer was not recognized as a participant in the session due to an internal timeout which caused the agent’s message to be rejected. This issue has been resolved.
| |
| − | }}
| |
| − | {{Issue
| |
| − | |TicketNumber=NEXUS-11370
| |
| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
| |
| − | |Content=Dependent libraries have been updated to resolve security findings. (NEXUS-11370)
| |
| − | |LocalContent=Dependent libraries have been updated to resolve security findings.
| |
| − | }}
| |
| − | {{Issue
| |
| − | |TicketNumber=NEXUS-9949
| |
| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
| |
| − | |Content=You can now enable functionality in Digital Channels to automatically check whether a Facebook post or public Tweet has been deleted prior to an agent replying to it. A proper error message will be displayed to help reduce wasted time. This feature can be enabled in Digital Channels Administrator by enabling Nexus UX option “Enable Pre-Validation for Public Comments/Posts." (NEXUS-9949, NEXUS-11242)
| |
| − | |LocalContent=You can now enable functionality in Digital Channels to automatically check whether a Facebook post or public Tweet has been deleted prior to an agent replying to it. A proper error message will be displayed to help reduce wasted time. To enable this feature, enable the Nexus UX option '''Enable Pre-Validation for Public Comments/Posts''' in Digital Channels Administrator. (NEXUS-11242)
| |
| − | }}
| |
This is a draft page; it has not yet been published.
