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| − | {{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" )) AND labels = wwe-february-23|ReleaseNumber=}}{{Issue|JiraType=Task|TicketNumber=WWE-2790|Content=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.|LocalContent=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.|LastUpdated=March 02, 2023 1:07 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2625|Content=TBD|LocalContent=TBD|LastUpdated=March 05, 2023 10:16 PM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2584|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 2:44 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2583|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 2:46 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Epic|TicketNumber=WWE-2516|Content=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.|LocalContent=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.|LastUpdated=March 02, 2023 5:48 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|JiraType=Improvement|TicketNumber=WWE-2456|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 3:02 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|JiraType=Task|TicketNumber=GAPI-36932|Content=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.|LocalContent=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.|LastUpdated=March 01, 2023 4:35 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}
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Latest revision as of 12:01, March 13, 2023
This is a draft page; it has not yet been published.
