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| − | {{ComponentRN
| + | #REDIRECT [[Draft:RN/DigitalChannels/100.0.129.5672]] |
| − | |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
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| − | |JQL=project = NEXUS AND (labels in (nexus-2022-09-09, "SPR-9/9") OR fixVersion in (100.0.129)) AND labels in (RN) ORDER BY priority DESC, updated DESC
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| − | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 577e188b-36c5-4733-86a7-e1d0d6564aff
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| − | |ReleaseDate=2022-10-05
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| − | |MixedModeReleaseDate=2022-10-05
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| − | |Highlight=Agents can now hide, unhide, and delete comments in Facebook public social interactions.
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=NEXUS-8795
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| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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| − | |LocalContent=Agents can now hide, unhide, and delete user comments in Facebook public social interactions. Agents can also unhide or restore the original comments that were hidden or deleted.
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=NEXUS-9349
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| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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| − | |LocalContent=Digital Channels now supports a new asynchronous chat mode that, when configured, continues the chat interaction routing even if the customer leaves the chat interaction. This feature is available for select customers in Genesys Multicloud CX. To enable this feature, please contact Genesys representative.
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=NEXUS-9693
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| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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| − | |LocalContent=Administrators can now configure the contact subscriptions for agents on specific channels. User data can also override the configuration of subscriptions in a particular chat session.
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=NEXUS-9691
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| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=NEXUS-9952
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| − | |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260
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| − | }}
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This is a draft page; it has not yet been published.
