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| − | {{ComponentRN
| + | #REDIRECT [[Draft:RN/DigitalChannels/100.0.129.5672]] |
| − | |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
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| − | |JQL=project = NEXUS AND (labels in (nexus-2022-09-09, "SPR-9/9") OR fixVersion in (100.0.129)) AND labels in (RN) ORDER BY priority DESC, updated DESC
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| − | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 577e188b-36c5-4733-86a7-e1d0d6564aff
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| − | |ReleaseDate=2022-09-28
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| − | |MixedModeReleaseDate=2022-09-28
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| − | |Highlight=Agents can now hide, unhide, and delete comments in Facebook public social interactions.
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=NEXUS-8795
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| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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| − | |LocalContent=Agents can now hide, unhide, and delete user comments in Facebook public social interactions. Agents can also unhide or restore the original comments that were hidden or deleted.
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=NEXUS-9349
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| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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| − | |LocalContent=Digital Channels now supports a new asynchronous chat mode that, when configured, continues the chat interaction routing even if the customer leaves the chat interaction.
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| − | This feature is available for select customers in Genesys Multicloud CX. To enable this feature, please contact Genesys representative.
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=NEXUS-9693
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| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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| − | |LocalContent=Administrators can now configure the contact subscriptions for agents on specific channels. User data can also override the configuration of subscriptions in a particular chat session.
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| − | }}
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Latest revision as of 16:00, October 12, 2022
This is a draft page; it has not yet been published.
