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| − | {{PEPrerequisites | + | This page has moved to {{Link-AnywhereElse|product=PEC-REP|version=Current|manual=GCXIPEGuide|topic=PlanningRAA}}. |
| − | |DisplayName=Before you begin
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| − | |Context=Find out what to do before deploying <service_name>.
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| − | |LimitationsText=RAA container works with the Genesys Info Mart database. The Genesys Info Mart database scheme must correspond to a compatible Genesys Info Mart version. Execute the following command to discover the required Genesys Info Mart release:
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| − | docker run -it --entrypoint /bin/java gcxi/raa:<IMAGE_VERSION> -jar GIMAgg.jar -version
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| − | RAA container runs RAA on Java 11, and is supplied with the following of JDBC drivers:
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| − | * MSSQL 9.2.1 JDBC Driver<br/>Postgres 42.2.11 JDBC Driver
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| − | * Oracle Database 21c (21.1) JDBC Driver
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| − | JDBC driver can be overridden by copying driver file to '''lib\jdbc_driver_<RDBMS>''' (or by making link) in a work dir. See for [https://docs.genesys.com/Documentation/RAA/9.0.0/Dep/PostInstall#JDBCDriverForRAA JDBC driver for RAA] for details.
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| − | |HelmText=<div style="background-color: aliceblue; font-style: italic;">List the containers and the <service_names> they include. Provide any specific information about the container and its Helm charts. Link to the "suite-level" doc for common information about how to download the Helm charts in Jfrog Edge: {{SuiteLevelLink|helmchart}}</div>
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| − | |ThirdPartyText=<div style="background-color: aliceblue; font-style: italic;">List any third-party services that are required (both common across Genesys Engage cloud private edition and specific to <service_name>).</div>
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| − | |SectionThirdPartyItem={{SectionThirdPartyItem | |
| − | |ThirdPartyItem=0d238336-2626-4954-8be3-2f1e16fdd0ce
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| − | }}{{SectionThirdPartyItem
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| − | |ThirdPartyItem=3aee73ed-68e0-4c70-8693-2421c68b86cd
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| − | |Notes=Some notes about Redis for this deployment.
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| − | }}
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| − | |StorageText=<div style="background-color: aliceblue; font-style: italic;">Describe storage requirements, including:
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| − | *Size
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| − | *Type (HDD, SDD, NVMe)
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| − | *IOPS
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| − | *Latency sensitive (local vs netapp disk)
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| − | *Specific requirements for third-party services, including HA setup, connectivity, expected sizing and scaling models
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| − | *List which data/PVC storage are critical and need to be backed up for redundancy and data protection.
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| − | </div>
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| − | |NetworkText=<div style="background-color: aliceblue; font-style: italic;">Describe network requirements, including:
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| − | *Required properties for ingress, such as:
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| − | **Cookies usage
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| − | **Header requirements (client IP and redirect, passthrough)
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| − | **Session stickiness
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| − | **Allowlisting (optional)
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| − | **TLS (optional)
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| − | *Cross-region bandwidth
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| − | *External connections from the Kubernetes cluster to other systems. This includes connecting to Genesys Cloud for hybrid services (such as AI, WEM) as well as "mixed" environments where some components are still deployed as VMs. Note that mixed environments are mainly for transition periods when customers migrate from a classic premise environment to Genesys Engage cloud private edition.
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| − | *WAF Rules (specific only for services handling internet traffic)
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| − | *Pod Security Policy
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| − | *TLS/SSL Certificate configurations
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| − | </div>
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| − | |BrowserText=<div style="background-color: aliceblue; font-style: italic;">List supported browsers/versions for the UI, if applicable.</div>
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| − | |SectionBrowser={{SectionBrowser | |
| − | |Browser=a1c5ae9e-3ec5-450a-8518-2ee52f956d3f | |
| − | |Notes=test
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| − | }} | |
| − | |DependenciesText=<div style="background-color: aliceblue; font-style: italic;">Describe any dependencies <service_name> has on other Genesys services. Include a link to the "suite-level" documentation for the order in which services must be deployed. For example, the Auth and GWS services must be deployed and running before deploying the WWE service. {{SuiteLevelLink|deployorder}}</div>
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| − | |GDPRText=<div style="background-color: aliceblue; font-style: italic;">Provide information about GDPR support. Include a link to the "suite-level" documentation. {{SuiteLevelLink|gdpr}}</div>
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| − | |PEPageType=bf21dc7c-597d-4bbe-8df2-a2a64bd3f167
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| − | }}
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This is a draft page; it has not yet been published.
