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Revision as of 14:16, June 14, 2022

This is a draft page; the published version of this page can be found at UseCases.
Click on any of the following to see the documentation for that version:

Genesys-cloud-cx-icon-black.png

Genesys Cloud CX

Explore the Genesys Cloud CX Use Cases.

[[Draft:UseCases/Current/GenesysCloud/Explore Benefits|]]
[[Draft:UseCases/Current/GenesysCloud|]]
[[Draft:UseCases/Current/GenesysCloud/Explore Maturity|]]
[[Draft:UseCases/Current/GenesysCloud/Explore Interdpendencies|]]
[[Draft:UseCases/Current/GenesysCloud/Augment|]]

Genesys-multicloud-cx-icon-black.png

Genesys Multicloud CX

Explore the Genesys Multicloud CX Use Cases.

  • [[Draft:UseCases/Current/GenesysEngage-cloud|]]
  • [[Draft:UseCases/Current/GenesysEngage-cloud/Benefits|]]
  • [[Draft:UseCases/Current/GenesysEngage-cloud/Maturity|]]
  • [[Draft:UseCases/Current/GenesysEngage-cloud/Interdpendencies|]]
  • [[Draft:UseCases/Current/GenesysEngage-cloud/Augment|]]

PrivateEditionBlack.png

Genesys Engage on-premises

Explore the Genesys Engage On-Premises Use Cases.

  • [[Draft:UseCases/Current/GenesysEngage-onpremises|]]
  • [[Draft:UseCases/Current/GenesysEngage-onpremises/Benefits|]]
  • [[Draft:UseCases/Current/GenesysEngage-onpremises/Maturity|]]
  • [[Draft:UseCases/Current/GenesysEngage-onpremises/Interdpendencies|]]
  • [[Draft:UseCases/Current/GenesysEngage-onpremises/Augment|]]

Book.png

PureConnect

Explore the PureConnect Use Cases.

  • [[Draft:UseCases/Current/PureConnect|]]
  • [[Draft:UseCases/Current/PureConnect/Benefits|]]
  • [[Draft:UseCases/Current/PureConnect/Maturity|]]
  • [[Draft:UseCases/Current/PureConnect/Interdpendencies|]]
  • [[Draft:UseCases/Current/PureConnect/Augment|]]

GetStarted.png

Training Video

Learn how to find the use case you need, from across the Genesys platforms.

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