From Genesys Documentation
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|displayname=Genesys Use Cases | |displayname=Genesys Use Cases | ||
| − | | | + | |contentarea=UseCases |
| − | | | + | |landingpage=No |
| − | | | + | |definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions. |
| + | |ComingSoon=No | ||
| + | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
| + | |Type=Get Started | ||
| + | |Title=Explore Use Cases | ||
| + | |Description=Sort or search all Genesys Use Cases. | ||
| + | |Links=* [[UseCases/Current/PureCloud/About|PureCloud]] | ||
| + | * [[UseCases/Current/PureEngageCloud/About|PureEngage Cloud]] | ||
| + | * [[UseCases/Current/PureEngage/About|PureEngage On-Premises]] | ||
| + | * [[UseCases/Current/PureConnect/About|PureConnect]] | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=XYZ Documentation | ||
| + | |Title=Explore Use Case Benefits | ||
| + | |Description=Find use cases according to their stated benefits. | ||
| + | |Links=* [[UseCases/Benefits|Drilldown by Benefits]] | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=XYZ Documentation | ||
| + | |Title=Explore Maturity Level | ||
| + | |Description=Find maturity level information for all use cases. | ||
| + | |Links=* [[UseCases/Current/PureEngageMigration/About|PureEngage]] | ||
| + | * [[UseCases/Current/PureCloudMigration/About|PureCloud]] | ||
| + | * [[UseCases/Current/PureConnectMigration/About|PureConnect]] | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=XYZ Documentation | ||
| + | |Title=Explore Interdependencies | ||
| + | |Description=Find lists of interdependencies per use case. | ||
| + | |Links=* [[Usecase/Interdependencies|Use case interdependencies]] | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Get Started | ||
| + | |Title=Training Video | ||
| + | |Description=Learn how to find the use case you need, from across the Genesys platforms. | ||
| + | |Links=* {{#mintydocs_link:topic=UseCases/Training|standalone}} | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Install and Config | ||
| + | |Title=Blueprints | ||
| + | |Description=Find downloadable blueprints with implementation details. | ||
| + | |Links=* [[Blueprints/Current/Collected/PureEngage|PureEngage Blueprints]] | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=XYZ Documentation | ||
| + | |Title=Explore Sales and Marketing | ||
| + | |Description=Find Sales and Marketing use cases. | ||
| + | |Links=* [[UseCases/Current/PureEngage/SalesUseCases|Sales]] | ||
| + | * [[UseCases/Current/PureEngage/MarketingUseCases|Marketing]] | ||
| + | }} | ||
| + | |workspace_id=UseCases | ||
| + | |video=292035100 | ||
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Revision as of 02:31, May 31, 2019
This is a draft page; the published version of this page can be found at UseCases.
Genesys Cloud CX
Explore the Genesys Cloud CX Use Cases.
Genesys Engage on-premises
Explore the Genesys Engage On-Premises Use Cases.
PureConnect
Explore the PureConnect Use Cases.
Training Video
Learn how to find the use case you need, from across the Genesys platforms.