Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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| − | A PureCloud organization has been created for you to support your hybrid integration. This organization has been provisioned with: | + | A '''PureCloud organization''' has been created for you to support your hybrid integration. This organization has been provisioned with the following: |
| − | * The base functionality required for your Common Cloud integration | + | * The base functionality required for your Common Cloud integration. |
| − | * An Admin console that you may use to configure your Common Cloud integration | + | * An '''Admin console''' that you may use to configure your Common Cloud integration. |
| − | * A user with the PureCloud Admin role, which includes default admin permissions as well as Single Sign-On and any integration-specific permissions | + | * A user with the '''PureCloud Admin''' role, which includes default admin permissions as well as Single Sign-On and any integration-specific permissions. |
| − | * A default AI Agent role that provides agent access to the AI services (if required by your integration) | + | * A default '''AI Agent''' role that provides agent access to the AI services (if required by your integration). |
| − | * An OAuth client set with the Client Credentials grant type | + | * An '''OAuth client set''' with the '''Client Credentials''' grant type which enables your application to provide OAuth client credentials in exchange for an access token. |
| − | As an administrator, you may access your PureCloud organization by logging in at https://login.mypurecloud.com | + | As an administrator, you may access your PureCloud organization by logging in at https://login.mypurecloud.com (or a [https://developer.mypurecloud.com/api/rest/index.html region specific login] URL; The PureCloud welcome email directs you to the appropriate application URL for your region) with the credentials you set when you activate your PureCloud account from the welcome email you received. |
| − | Upon activation of your PureCloud account, | + | Upon activation of your PureCloud account, perform the steps in the PureCloud Provisioning Steps section below using the PureCloud Admin UI or the [https://developer.mypurecloud.com/api/rest/v2/ PureCloud API]. |
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With the credentials provided in the Welcome email, you can log in to the '''PureCloud Admin''' UI for [https://developer.mypurecloud.com/api/rest/index.html your region] to perform the provisioning steps described in the next section. | With the credentials provided in the Welcome email, you can log in to the '''PureCloud Admin''' UI for [https://developer.mypurecloud.com/api/rest/index.html your region] to perform the provisioning steps described in the next section. | ||
Revision as of 15:43, May 31, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.