Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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Use Genesys Administrator Extension to manually create all of the PureCloud Common Service–related configuration information in Configuration Server at the Tenant level. | Use Genesys Administrator Extension to manually create all of the PureCloud Common Service–related configuration information in Configuration Server at the Tenant level. | ||
| − | After you purchase a common cloud service, you will receive a welcome email to activate your admin accounts with PureCloud. With | + | After you purchase a common cloud service, you will receive a welcome email to activate your admin accounts with PureCloud. |
| + | |||
| + | <HERE> | ||
| + | A PureCloud organization has been created for you to support your hybrid integration. This organization has been provisioned with: | ||
| + | * The base functionality required for your Common Cloud integration | ||
| + | * An Admin console that you may use to configure your Common Cloud integration | ||
| + | * A user with the PureCloud Admin role, which includes default admin permissions as well as Single Sign-On and any integration-specific permissions | ||
| + | * A default AI Agent role that provides agent access to the AI services (if required by your integration) | ||
| + | * An OAuth client set with the Client Credentials grant type, which enables your application to provide OAuth client credentials in exchange for an access token. | ||
| + | |||
| + | As an administrator, you may access your PureCloud organization by logging in at https://login.mypurecloud.com* with the credentials you set when you activate your PureCloud account from the welcome email you receive. *Login URLs vary by region. (Link to https://developer.mypurecloud.com/api/rest/index.html). The PureCloud welcome email will direct you to the appropriate application URL for your region. | ||
| + | |||
| + | Upon activation of your PureCloud account, please perform the following steps using the PureCloud Admin UI or the PureCloud API. (Link to https://developer.mypurecloud.com/api/rest/v2/ | ||
| + | </HERE> | ||
| + | |||
| + | With the credentials provided in the Welcome email, you can log in to the '''PureCloud Admin''' UI for [https://developer.mypurecloud.com/api/rest/index.html your region] to perform the provisioning steps described in the next section. | ||
# In the '''PureCloud Admin''' UI, select '''Account Settings'''. | # In the '''PureCloud Admin''' UI, select '''Account Settings'''. | ||
# Open '''Organization Settings'''. | # Open '''Organization Settings'''. | ||
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</ol> | </ol> | ||
</li> | </li> | ||
| − | <li>By default, Altocloud permissions are included in the | + | <li>By default, Altocloud permissions are included in the Admin and AI Agent roles. You may grant [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions] to additional roles as needed. |
</li> | </li> | ||
<li>(Optional as needed) Create additional Admin accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization] and [https://help.mypurecloud.com/articles/assign-roles-divisions-licenses-and-add-ons/ assigning them] to the Admin role.</li> | <li>(Optional as needed) Create additional Admin accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization] and [https://help.mypurecloud.com/articles/assign-roles-divisions-licenses-and-add-ons/ assigning them] to the Admin role.</li> | ||
Revision as of 15:28, May 31, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.