Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"

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<li>By default, Altocloud permissions are included in the Admin and AI Agent roles. You may grant [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions] to additional roles as needed.
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<li>By default, Altocloud permissions are included in the AI Admin and AI Agent roles. You may grant [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions] to additional roles as needed.
 
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<li>(Optional as needed) Create additional Admin accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization] and [https://help.mypurecloud.com/articles/assign-roles-divisions-licenses-and-add-ons/ assigning them] to the Admin role.</li>
 
<li>(Optional as needed) Create additional Admin accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization] and [https://help.mypurecloud.com/articles/assign-roles-divisions-licenses-and-add-ons/ assigning them] to the Admin role.</li>

Revision as of 15:26, May 31, 2019

This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.

This article describes the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.

Supported Services

About Provisioning

PureCloud Provisioning Steps

PureEngage On Premises: Transaction object for hybrid integrations

Opening Your Network