Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
| Line 7: | Line 7: | ||
|Context=Manually provision PureCloud (by creating an Organization) and PureEngage Premise (using Genesys Administrator Extension). | |Context=Manually provision PureCloud (by creating an Organization) and PureEngage Premise (using Genesys Administrator Extension). | ||
|Section={{Section | |Section={{Section | ||
| + | |sectionHeading=Supported PureCloud Services | ||
| + | |Type=Unstructured | ||
| + | |anchor=SupportedServices | ||
| + | |freetext=The following PureCloud Services can be integrated into PureEngage using this mechanism: | ||
| + | * Genesys Altocloud, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=WDEPlugin|topic=About}} | ||
| + | * Agent Pacing Service, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=PacingServiceDeployment|topic=About}} | ||
| + | |Status=No | ||
| + | }}{{Section | ||
|sectionHeading=About Provisioning | |sectionHeading=About Provisioning | ||
|Type=Unstructured | |Type=Unstructured | ||
| Line 24: | Line 32: | ||
|sectionHeading=PureCloud Provisioning Steps | |sectionHeading=PureCloud Provisioning Steps | ||
|Type=Unstructured | |Type=Unstructured | ||
| − | |freetext= | + | |freetext=# Create OAuth Client Credentials grants using the UI: https://help.mypurecloud.com/articles/create-an-oauth-client/ |
| − | # Create OAuth Client Credentials grants using the UI: https://help.mypurecloud.com/articles/create-an-oauth-client/ | ||
#: Using the API: https://developer.mypurecloud.com/api/rest/v2/oauth/ | #: Using the API: https://developer.mypurecloud.com/api/rest/v2/oauth/ | ||
# Create IDP - see "Create Identity Provider for PureEngage/PureConnect" in intranet doc (only via API https://developer.mypurecloud.com/api/rest/v2/identityproviders/#put-api-v2-identityproviders-pureengage) | # Create IDP - see "Create Identity Provider for PureEngage/PureConnect" in intranet doc (only via API https://developer.mypurecloud.com/api/rest/v2/identityproviders/#put-api-v2-identityproviders-pureengage) | ||
| Line 69: | Line 76: | ||
|Type=Unstructured | |Type=Unstructured | ||
|freetext=You must modify the permissions on our network to permit the PureEngage Components and UIs to access PureCloud Common APIs over your network and into the Internet. To do this, you must create a set of new firewall rules for the PureCloud Authentication and Common Services URLs. | |freetext=You must modify the permissions on our network to permit the PureEngage Components and UIs to access PureCloud Common APIs over your network and into the Internet. To do this, you must create a set of new firewall rules for the PureCloud Authentication and Common Services URLs. | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
|Status=No | |Status=No | ||
}} | }} | ||
}} | }} | ||
Revision as of 14:32, May 23, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
Manually provision PureCloud (by creating an Organization) and PureEngage Premise (using Genesys Administrator Extension).