View source for Template: SMART UseCase

<noinclude>
This is the "SMART UseCase" template.

It should be called in the following format:
<pre>
{{SMART UseCase
|MintyDocsVersion=
|MintyDocsProduct=
|MintyDocsManual=
|ID=
|Title=
|Offering=
|UCOverview=
|UCSummary=
|Description=
|PainPoints=
|DesiredState=
|BuyerPersonas=
|QualifyingQuestions=
|MaturityLevel=
|SellableItems=
|CloudAssumptions=
|PremiseAssumptions=
|CloudAssumptionsAdditional=
|PremiseAssumptionsAdditional=
|CloudAssumptionsAdditional_Sales=
|PremiseAssumptionsAdditional_Sales=
|BusinessLogic=
|DistributionLogic=
|CustomerInterfaceRequirements=
|AgentDeskRequirements=
|OperationalRequirements=
|RealTimeReporting=
|HistoricalReporting=
|GeneralAssumptions=
|CustomerAssumptions=
|RequiresAll=
|RequiresOr=
|Optional=
|Exceptions=
|Requires=
|Conditions=
|Video=
|RelatedDocs=
|DocVersion=
}}

</pre>
Edit the page to see the template text.

{{#cargo_declare:_table=SMART_UseCase
|MintyDocsVersion=String
|MintyDocsProduct=String
|MintyDocsManual=String
|ID=String
|Title=String
|Offering=String
|UCOverview=Wikitext (size=100000)
|UCSummary=Wikitext (size=100000)
|Description=Wikitext(size=5000)
|PainPoints=Wikitext(size=5000)
|DesiredState=Wikitext(size=5000)
|BuyerPersonas=Wikitext(size=5000)
|QualifyingQuestions=Wikitext(size=5000)
|MaturityLevel=Wikitext(size=10000;)
|SellableItems=List (,) of String
|CloudAssumptionsAdditional=Wikitext (size=10000)
|PremiseAssumptionsAdditional=Wikitext (size=10000)
|CloudAssumptionsAdditional_Sales=Wikitext (size=10000)
|PremiseAssumptionsAdditional_Sales=Wikitext (size=10000)
|BusinessLogic=Wikitext (size=10000)
|DistributionLogic=Wikitext (size=10000)
|CustomerInterfaceRequirements=Wikitext (size=10000)
|AgentDeskRequirements=Wikitext (size=10000)
|OperationalRequirements=Wikitext (size=10000)
|RealTimeReporting=Wikitext (size=10000)
|HistoricalReporting=Wikitext (size=10000)
|GeneralAssumptions=Wikitext (size=100000)
|CustomerAssumptions=Wikitext (size=10000)
|RequiresAll=List (,) of String
|RequiresOr=List (,) of String
|Optional=List (,) of String
|Exceptions=List (,) of String
|Requires=List ( OR ) of String
|PremiseAssumptions=List (,) of Text (size=100000)
|CloudAssumptions=List (,) of Text (size=100000)
|Conditions=Text
|Video=String
|RelatedDocs=Wikitext (size=10000)
|DocVersion=String
}}

</noinclude><includeonly>{{#cargo_query:
tables=SMART_Meta,SMART_UseCase
|join on=SMART_Meta.ID=SMART_UseCase.ID
|fields=SMART_Meta.Title=Title,SMART_Meta.ID=ID,Offering
|named args=yes
|where=SMART_Meta._pageName="{{#explode:{{FULLPAGENAME}}|/|3}}/Canonical" AND Offering="{{#explode:{{FULLPAGENAME}}|/|2}}"
|format=template
|template=MintyTopicUseCase}}{{#if:{{{UCIntro|}}}|{{NoteFormat|{{{UCIntro}}}}}|}}{{#cargo_query:tables=SMART_Meta,SMART_Canonical,SMART_UseCase
|join on=SMART_Meta._pageName=SMART_Canonical._pageName,SMART_Canonical.ID=SMART_UseCase.ID
|fields=Subtitle,PlatformChallenge,PlatformSolution,Video
|named args=yes
|format=template
|template=UseCaseHead
|where=SMART_Meta.ID="{{#explode:{{FULLPAGENAME}}|/|3}}" AND SMART_UseCase.Offering="{{#explode:{{FULLPAGENAME}}|/|2}}"
|no html
}}__TOC__{{#cargo_store:_table=SMART_UseCase
|ID={{#explode:{{FULLPAGENAME}}|/|3}}
|Title={{{Title|}}}
|Offering={{#explode:{{FULLPAGENAME}}|/|2}}
|MintyDocsVersion={{#explode:{{FULLPAGENAME}}|/|1}}
|MintyDocsProduct={{MINTYDOCSPRODUCT}}
|MintyDocsManual={{#explode:{{FULLPAGENAME}}|/|2}}
|CanonicalBenefitID={{{CanonicalBenefitID|}}}
|CanonicalBenefit={{{CanonicalBenefit|}}}
|UCBenefitID={{{UCBenefitID|}}}
|UCBenefit={{{UCBenefit|}}}
|UCOverview={{{UCOverview|}}}
|UCSummary={{{UCSummary|}}}
|Description={{{Description|}}}
|PainPoints={{{PainPoints|}}}
|DesiredState={{{DesiredState|}}}
|BuyerPersonas={{{BuyerPersonas|}}}
|QualifyingQuestions={{{QualifyingQuestions|}}}
|MaturityLevel={{{MaturityLevel|}}}
|SellableItems={{{SellableItems|}}}
|CloudAssumptionsAdditional={{{CloudAssumptionsAdditional|}}}
|PremiseAssumptionsAdditional={{{PremiseAssumptionsAdditional|}}}
|CloudAssumptionsAdditional_Sales={{{CloudAssumptionsAdditional_Sales|}}}
|PremiseAssumptionsAdditional_Sales={{{PremiseAssumptionsAdditional_Sales|}}}
|BusinessLogic={{{BusinessLogic|}}}
|DistributionLogic={{{DistributionLogic|}}}
|CustomerInterfaceRequirements={{{CustomerInterfaceRequirements|}}}
|AgentDeskRequirements={{{AgentDeskRequirements|}}}
|RealTimeReporting={{{RealTimeReporting|}}}
|HistoricalReporting={{{HistoricalReporting|}}}
|GeneralAssumptions={{{GeneralAssumptions|}}}
|CustomerAssumptions={{{CustomerAssumptions|}}}
|RequiresAll={{{RequiresAll|}}}
|RequiresOr={{{RequiresOr|}}}
|Optional={{{Optional|}}}
|Exceptions={{{Exceptions|}}}
|PremiseAssumptions={{{PremiseAssumptions|}}}
|CloudAssumptions={{{CloudAssumptions|}}}
|Requires={{{Requires|}}}
|Conditions={{{Conditions|}}}
|DocVersion={{{DocVersion|}}}
|Video={{{Video|}}}
}}

==Use Case Overview==

===Story and Business Context===
{{#cargo_query:tables=SMART_UseCase|fields=UCOverview|where=_pageName="{{FULLPAGENAME}}"|default=<i>Info needed.</i>}}
===Use Case Benefits*===
The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry, lines of business or Genesys product line:
{{#cargo_query:
tables=SMART_Benefits
|fields=UCBenefitID=Use Case Benefits,UCBenefit=Explanation
|default=<i>Info needed.</i>
|where=_pageName="{{FULLPAGENAME}}"}}

<div class="pdf-remove"><sup>*</sup>You can sort all use cases according to their stated benefits here: [[UseCases/Benefits|Sort by benefits]]''</div>

<h3>Summary</h3>
{{#cargo_query:tables=SMART_UseCase|fields=UCSummary|where=_pageName="{{FULLPAGENAME}}"|default=<i>Info needed.</i>}}



==Use Case Definition==

{{#cargo_query:tables=SMART_BusinessImageFlow|fields=BusinessFlow,BusinessImage,BusinessFlowDescription|named args=yes|format=template|template=SMART_BusinessImageFlow_Print|default=<i>Info needed.</i>|where=_pageName="{{FULLPAGENAME}}"|order by=_ID}}

===Business and Distribution Logic===

====Business Logic====
{{#cargo_query:tables=SMART_UseCase|fields=CONCAT(BusinessLogic,'__NOEDITSECTION__ __NOTOC__')|default=<i>Info needed.</i>|where=_pageName="{{FULLPAGENAME}}"}}
{{#cargo_query:tables=SMART_DistributionImageFlow|fields=DistributionFlowIntro,DistributionImage,DistributionFlowDescription|named args=yes|format=template|template=SMART_DistributionImageFlow_Print|default=|where=_pageName="{{FULLPAGENAME}}"|order by=_ID}}
{{#cargo_query:tables=SMART_UseCase|fields=DistributionLogic|default=|intro=<h4>Distribution Logic</h4>|where=_pageName="{{FULLPAGENAME}}" AND DistributionLogic IS NOT NULL}}
__NOEDITSECTION__

{{#cargo_query:
tables=SMART_UseCase
|intro=<h2>User Interface & Reporting </h2>
|default=
|fields=
CustomerInterfaceRequirements,
AgentDeskRequirements,
OperationalRequirements,
RealTimeReporting,
HistoricalReporting
|where=_pageName="{{FULLPAGENAME}}"
|format=template
|template=SMART_Requirements_FormatTemplate
|named args=yes
}}

==Customer-facing Considerations==
===Interdependencies===
All required, alternate, and optional use cases are listed here, as well as any exceptions.
{|
!All of the following required:
!At least one of the following required:
!Optional
!Exceptions
|-
|{{#cargo_query:
tables=SMART_UseCase__RequiresAll,SMART_UseCase,SMART_Meta
|join on=SMART_UseCase__RequiresAll._rowID=SMART_UseCase._ID,SMART_UseCase__RequiresAll._value=SMART_Meta.ID
|fields=Solution,CONCAT ('[[UseCases/Current/',Offering,'/',SMART_UseCase__RequiresAll._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
|default=None
|format=outline
|outline fields=Solution
|group by=SMART_Meta.ID
}}
|{{#cargo_query:
tables=SMART_UseCase__RequiresOr,SMART_UseCase,SMART_Meta
|join on=SMART_UseCase__RequiresOr._rowID=SMART_UseCase._ID,SMART_UseCase__RequiresOr._value=SMART_Meta.ID
|fields=Solution,CONCAT ('[[UseCases/Current/',Offering,'/',SMART_UseCase__RequiresOr._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
|default=None
|format=outline
|outline fields=Solution
|group by=SMART_Meta.ID
}}
|{{#cargo_query:
tables=SMART_UseCase__Optional,SMART_UseCase,SMART_Meta
|join on=SMART_UseCase__Optional._rowID=SMART_UseCase._ID,SMART_UseCase__Optional._value=SMART_Meta.ID
|fields=Solution,CONCAT ('[[UseCases/Current/',Offering,'/',SMART_UseCase__Optional._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
|default=None
|format=outline
|outline fields=Solution
|group by=SMART_Meta.ID}}
|{{#cargo_query:
tables=SMART_UseCase__Exceptions,SMART_UseCase,SMART_Meta
|join on=SMART_UseCase__Exceptions._rowID=SMART_UseCase._ID,SMART_UseCase__Exceptions._value=SMART_Meta.ID
|fields=Solution,CONCAT ('[[UseCases/Current/',Offering,'/',SMART_UseCase__Exceptions._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
|default=None
|format=outline
|outline fields=Solution
|group by=SMART_Meta.ID
}}
|}


{{#cargo_query:
tables=SMART_UseCase
|intro=<h3>General Assumptions</h3>
|fields=
GeneralAssumptions
|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
|default=
}}

{{#cargo_query:
tables=SMART_UseCase
|intro=<h3>Customer Responsibilities</h3>
|fields=CustomerAssumptions
|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
|default=
}}


{{#cargo_query:
tables=SMART_UseCase
|fields=CloudAssumptionsAdditional
|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
|default=
}}

{{if:{{{RelatedDocs|}}}|
==Related Documentation==

{{{RelatedDocs|}}}
|}}
===Document Version===
{{#cargo_query:
tables=SMART_UseCase
|fields=CONCAT ('Version <b>', DocVersion, '</b> last updated <b>{{#time:F j, Y|{{REVISIONTIMESTAMP}}}}</b>')
|where=_pageName="{{FULLPAGENAME}}"
|format=ul
|default=<i>Needs info.</i>
}}
{{#css: 
button#version-dropdown { display: none; }

.MintyDocsTopicDesc {
   display:none;
   }
.MintyDocsOtherManualVersions {
   display:none;
   }
}}{{{SMART_Benefits|}}}{{{SMART_PremiseAssumptions|}}}{{{SMART_CloudAssumptions|}}}{{{BusinessImageFlow|}}}{{{DistributionImageFlow|}}}{{{SMART_HybridAssumptions|}}}[[Category:Linkable]][[Category:SMART_UseCase]][[Category:{{#explode:{{FULLPAGENAME}}|/|2}}]]__NOEDITSECTION__ __NOTOC__<nowiki /></includeonly><noinclude>[[Category:SMART_Cargo]]</noinclude>