Drilldown: Videos

443388209 (6) · 446814525 (3) · 299776905 (2) · 300602676 (2) · 299778176 (2) · 299777795 (2) · 227490063 (2) · 260131385 (2)

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Draft:PEC-REP · Draft:PEC-WFM · PEC-WFM · PEC-REP · Draft:PEC-AD · PEC-AD · Draft:PEC-OU · PEC-OU · DES · Draft:DES · ATC · Draft:ATC · Draft:PEC-ROU · Draft:PEC-AS · Draft:PEC-IWD · PEC-REC · PEC-IWD · PEC-AS · Draft:PEC-REC · WID

Other values: ; ContentAdmin Draft:ContentAdmin Draft:GAMD Draft:GASN Draft:GDE Draft:PE-GPR Draft:PEC-Agent Draft:PEC-CAB Draft:PEC-COB Draft:PEC-Chat Draft:PEC-DC Draft:PEC-GPA Draft:Solution Draft:UseCases Draft:WID GAMD GASN GDE PE-GPR PEC-Agent PEC-CAB PEC-COB PEC-Chat PEC-DC PEC-GPA Solution UseCases

None (12) · Video: Introducing the Supervisor Dashboard (2) · Video: AHT & Queue Dashboard (2) · Video: Introducing the Agent Occupancy Dashboard (2) · Video: Introducing the Model Efficiency Dashboard (2)

Other values: ; Adding a bot resource to the registry Building a chat-based survey Designer overview Designer search tools How Partition-Based Access Control works Managing custom variables for field codes Managing Personally Identifiable Information (PII) in Designer Setting up Partition-Based Access Control The Designer user-interface Using bots in Designer applications Using cascaded routing to prioritize routing Using cascaded routing to prioritize routing (Digital) Video: Add a widget Video: Changing the granularity of the dashboard data Video: Creating and editing reports Video: Customizing labels in the Sankey view Video: Drill or filter historical reports in Genesys Multicloud CX Video: Editing the Last Milestone view: remove Day filtering Video: Export Dashboards Video: Filter by agent group Video: Filtering by agent group Video: Filtering the Sankey view Video: Focusing on a queue Video: Focusing on certain time spans or applications Video: Focusing the dashboard Video: Generate Historical Reports using Genesys CX Insights Video: Import Dashboards Video: Manage Agents Video: Managing users Video: Printing or exporting a report Video: The Transfer Dashboard overview. Video: Using Tabs and Views Video: Using the Time slider Video: Working with Dashboards and Wallboards Video: Working with User Preferences Viewing the history of applications and resources Working with application builds and streams