Drilldown: Videos

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Videos > WorkspaceId : Draft:PEC-REC or Draft:PEC-REP or Draft:PEC-ROU

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Id:
443388209 (6) · 446814525 (3) · 227490063 (2) · 299776905 (2) · 299778176 (2) · 299777795 (2) · 300602676 (2) · 260131385 (2)
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Description:
None (19) · Add Questions to QM Form (1) · Configure Weights to QM Form (1) · Create a Form (1) · Create a Report (1) · Create an Evaluation (1) · Delete a Form (1) · Perform an Evaluation Session (1) · SpeechMiner Quality Management Overview (1) · Video: Add a widget (1) · Video: AHT & Queue Dashboard (2) · Video: Changing the granularity of the dashboard data (1) · Video: Creating and editing reports (1) · Video: Customizing labels in the Sankey view (1) · Video: Drill or filter historical reports in Genesys Multicloud CX (1) · Video: Editing the Last Milestone view: remove Day filtering (1) · Video: Export Dashboards (1) · Video: Filter by agent group (1) · Video: Filtering by agent group (1) · Video: Filtering the Sankey view (1) · Video: Focusing on a queue (1) · Video: Focusing on certain time spans or applications (1) · Video: Focusing the dashboard (1) · Video: Generate Historical Reports using Genesys CX Insights (1) · Video: Import Dashboards (1) · Video: Introducing the Agent Occupancy Dashboard (2) · Video: Introducing the Model Efficiency Dashboard (2) · Video: Introducing the Supervisor Dashboard (2) · Video: Manage Agents (1) · Video: Managing users (1) · Video: Printing or exporting a report (1) · Video: The Transfer Dashboard overview. (1) · Video: Using Tabs and Views (1) · Video: Using the Time slider (1) · Video: Working with Dashboards and Wallboards (1) · Video: Working with User Preferences (1)

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