Drilldown: Videos

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Videos > WorkspaceId : Draft:DES or Draft:PEC-Chat or Draft:PEC-WFM

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300380433 (3) · 342888316 (2) · 260131385 (2)
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Description:
None (21) · Adding a bot resource to the registry (1) · Adding availability preferences (1) · Adding day-off preferences (1) · Adding shift preferences (1) · Adding time-off requests (1) · Building a chat-based survey (1) · Chat routing overview (1) · Creating contracts (1) · Creating exceptions (1) · Creating marked time (1) · Creating rotating patterns (1) · Deleting preferences (1) · Deleting time-off requests (1) · Designer overview (1) · Designer search tools (1) · Editing preferences (1) · Editing time-off requests (1) · Finding a place for an exception (1) · Handling an asychronous chat (1) · How Partition-Based Access Control works (1) · Managing custom variables for field codes (1) · Managing Personally Identifiable Information (PII) in Designer (1) · Recalling time-off requests (1) · Rules for requests (1) · Sending proposals to individuals (1) · Sending proposals to the community (1) · Setting up Partition-Based Access Control (1) · Specifying a place for an exception (1) · Take a tour of the WFM Agent UI. (1) · Taking a tour of the WFM Agent UI (1) · The Designer user-interface (1) · Tour the latest WFM Forecast Interface (1) · Using bots in Designer applications (1) · Using cascaded routing to prioritize routing (1) · Using cascaded routing to prioritize routing (Digital) (1) · Viewing the history of applications and resources (1) · Viewing time-off details within requests (1) · Working with application builds and streams (1)

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