Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE:
2. PM-CONTROLLED
& NOTES :
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Supports MS Exchange%2C O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned %28but not licensed if only email is used%29.rebranded Advanced Email
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