Drilldown: Test Capabilities
Test Capabilities > NOTES :
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 or
Note%21 SSO support varies across different capabilities. Refer to SSO support documentation https%3A%2F%2Fdocs.genesys.com%2FDocumentation%2FPSAAS%2FPublic%2FAdministrator%2FSingleSignOn
& CAPABILITY AWS:
Agent SSO %2F SAML 2.0 Integration w%2F External IDP
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