Drilldown: Test Capabilities
Test Capabilities > NOTES :
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
& CAPABILITY AWS :
Outbound Email or
Outbound-Preview - Pull
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