Drilldown: Test Capabilities
Test Capabilities > NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
& CAPABILITY AWS:
Open-Internet-Connected Agents*
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