Drilldown: Test Capabilities
Test Capabilities > NOTES :
Available to current Reactive Chat customers only or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
& CAPABILITY AWS:
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP)
Use the filters below to narrow your results.
There are no results for this report.