Drilldown: Test Capabilities
Test Capabilities > NAME:
Quality Assurance and Compliance %28WE01%29
& NOTES :
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality%3A IVR and Agent recording%2C QM and CoachingVoice-only in 4Q20 or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn
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