Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
None
& STATUS GEC AWS:
2. PM-Controlled
& TIME EAP GEC AZURE:
1Q21
& NOTES:
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
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