Drilldown: Test Capabilities
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Test Capabilities > NAME:
None
& STATUS GEC AWS:
2. PM-Controlled
& NOTES
:
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Available to current Reactive Chat customers only
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
or
Integration with 3rd party recording solutions
or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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