Drilldown: Test Capabilities
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Test Capabilities > NAME:
Recording Connector – Assisted Service 
& TIME EAP GEC AZURE:
1Q21
& NOTES :
Included in the base seat or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Nuance ASR
& TIME EAP GEC AZURE:
1Q21
& NOTES :
Included in the base seat or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Nuance ASR Use the filters below to narrow your results.
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