Drilldown: Test Capabilities
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Test Capabilities > NAME:
Email 
& STATUS GEC AWS:
3. PLANNED
& NOTES :
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
& STATUS GEC AWS:
3. PLANNED
& NOTES :
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers Use the filters below to narrow your results.
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