Drilldown: Test Capabilities
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Test Capabilities > NAME:
Gplus Adapter for Microsoft Dynamics 365 
& NOTES :
Available to current Reactive Chat customers only or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Included in the base seat or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
& CAPABILITY AWS:
None
& NOTES :
Available to current Reactive Chat customers only or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Included in the base seat or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
& CAPABILITY AWS:
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