Drilldown: Test Capabilities

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Test Capabilities > NOTES : Nuance TTS or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers & CAPABILITY AWS: Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP)

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