Drilldown: Test Capabilities

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Test Capabilities > CATEGORY: None & TIME EAP GEC AZURE: None & TIME PA GEC AZURE: None & NOTES : - verify Portico support in specific geo-regions or .UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers & CAPABILITY AWS: Mobile Click-to-Call

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