Drilldown: Test Capabilities
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Test Capabilities > NOTES 
:
Integration with 3rd party recording solutions or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
& CAPABILITY AWS:
Genesys Engage APIs: Workspace API / Voice, Chat
:
Integration with 3rd party recording solutions or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
& CAPABILITY AWS:
Genesys Engage APIs: Workspace API / Voice, Chat Use the filters below to narrow your results.
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