Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AWS:
0. NA 
& NOTES :
Available to current Reactive Chat customers only or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
Other
& CAPABILITY AWS:
Genesys Engage APIs: Workspace API / Voice, Chat
& NOTES :
Available to current Reactive Chat customers only or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
Other
& CAPABILITY AWS:
Genesys Engage APIs: Workspace API / Voice, Chat Use the filters below to narrow your results.
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