Drilldown: Test Capabilities
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Test Capabilities > CATEGORY:
None 
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
& CAPABILITY AZURE :
_ChatBot, _VoiceBot or
_WWE, _SIP Phone
& CAPABILITY AWS :
Reactive Chat or
WebRTC Media Service*
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
& CAPABILITY AZURE :
_ChatBot, _VoiceBot or
_WWE, _SIP Phone
& CAPABILITY AWS :
Reactive Chat or
WebRTC Media Service* Use the filters below to narrow your results.
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NOTES: (Click arrow to add another value)
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