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Test Capabilities > CATEGORY:
AI 
& STATUS GEC AZURE :
3. PLANNED or
Vadim D or
Other
& NOTES :
- verify Portico support in specific geo-regions or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
None
& CAPABILITY AWS :
Outbound Email or
Pulse real-time reporting or
Reactive Email or
Rich Media for Chatbots & Messaging
& STATUS GEC AZURE :
3. PLANNED or
Vadim D or
Other
& NOTES :
- verify Portico support in specific geo-regions or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
None
& CAPABILITY AWS :
Outbound Email or
Pulse real-time reporting or
Reactive Email or
Rich Media for Chatbots & Messaging Use the filters below to narrow your results.
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