Drilldown: Test Capabilities
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Test Capabilities > CATEGORY:
None 
& NOTES :
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Social Engagement will be available when the rest of the suite is GA
& CAPABILITY AWS :
Open-Internet-Connected Agents* or
Outbound Email
& NOTES :
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Social Engagement will be available when the rest of the suite is GA
& CAPABILITY AWS :
Open-Internet-Connected Agents* or
Outbound Email Use the filters below to narrow your results.
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