Drilldown: SMART UseCase
SMART UseCase > Title :
Connect a Voice Interaction to the Right Resource or
Genesys Agent Assist with Google Contact Center AI or
Quality Assurance and Compliance for Genesys Cloud CX (WEM)
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None (2) ·
ASR and TTS (Optional) (1) ·
CIM (1) ·
CIM (HA) (1) ·
Genesys Infomart (1) ·
Genesys Infomart - HA (optional) (1) ·
Genesys Interactive Insights (1) ·
GVP (1) ·
GVP HA (optional) (1) ·
Interaction Workspace (1) ·
SIP Business Continuity (Optional) (1) ·
SIP Interaction (1) ·
SIP Interaction HA (optional) (1)
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