Drilldown: SMART UseCase
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None (2) ·
Advanced Server (1) ·
Advanced session (1) ·
Apple Business Chat Messaging App Connector (perpetual or subscription) (2) ·
At least one of Digital use cases (email chat etc) (1) ·
Basic Session (1) ·
CIM (2) ·
CIM HA (Optional) (2) ·
Genesy Workforce Management (1) ·
Genesys InfoMart (Optional) (2) ·
Genesys InfoMart – HA (Optional) (2) ·
Interaction Media Server - Large Appliance - Gen9 (1) ·
Interaction Quality Manager (1) ·
Interaction Recorder Add-on (1) ·
Interaction Recorder Master Key Password (1) ·
Interaction Recorder Server (1) ·
Interaction Web Portal Agent License – Concurrent (1) ·
Interaction Web Portal Enterprise License (1) ·
Interaction Web Portal Organizational License (1) ·
Interaction Web Portal Server License (1) ·
Screen Recorder Session (1) ·
Workspace (2)
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