Drilldown: SMART UseCase
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None (1) ·
Advanced Server (1) ·
Advanced Session (1) ·
Basic Session (1) ·
CIM (1) ·
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Genesys Content Analyzer (1) ·
Genesys Infomart (1) ·
Genesys Infomart - HA (optional) (1) ·
Genesys Interaction Recording - Voice Recording (1) ·
Genesys Interaction Recording – Screen Recording (1) ·
Genesys Interaction Recording – Screen Recording HA (Optional) (1) ·
Genesys Interaction Recording – Voice Recording HA (Optional) (1) ·
Genesys Interactive Insights (1) ·
Genesys Outbound Preview (1) ·
Genesys SMS (1) ·
Interaction Media Server - Large Appliance - Gen9 (1) ·
Interaction Quality Manager (1) ·
Interaction Recorder Add-on (1) ·
Interaction Recorder Master Key Password (1) ·
Interaction Recorder Server (1) ·
Interaction Web Portal Agent License – Concurrent (1) ·
Interaction Web Portal Enterprise License (1) ·
Interaction Web Portal Organizational License (1) ·
Interaction Web Portal Server License (1) ·
Outbound (1) ·
Proactive Contact (1) ·
Screen Recorder Session (1) ·
Workspace (1)
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