Drilldown: SMART UseCase
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ASR and TTS (Optional) (1) ·
CIM (1) ·
CIM (HA) (1) ·
GAAP (Optional) (1) ·
Genesys Infomart (1) ·
Genesys Infomart - HA (optional) (1) ·
Genesys Interactive Insights (1) ·
Genesys Mobile Engagement (1) ·
GVP (optional for DNIS but required for Access Code callback configuration) (1) ·
GVP HA (optional) (1) ·
Interaction Workspace (1) ·
SIP Business Continuity (Optional) (1) ·
SIP Interaction (1) ·
SIP Interaction HA (optional) (1)
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