Drilldown: SMART UseCase

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SMART UseCase > MintyDocsVersion: Current & Title : Connect a Voice Interaction to the Right Resource or Genesys Agent Assist with Google Contact Center AI or Genesys Shrinkage Management or Genesys Task Distribution

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MintyDocsVersion: (Click arrow to add another value)
MintyDocsProduct:
Genesys Use Cases (4)
MintyDocsManual:
GenesysCloud (1) · GenesysEngage-onpremises (2) · PureConnect (1)
ID:
BO02 (1) · CE01 (1) · EE03 (1) · EE31 (1)
Title: (Click arrow to add another value)
Offering:
GenesysCloud (1) · GenesysEngage-onpremises (2) · PureConnect (1)
SellableItems:
None (3) · ASR and TTS (Optional) (1) · CIM (1) · CIM (HA) (1) · Genesys Infomart (1) · Genesys Infomart - HA (optional) (1) · Genesys Interactive Insights (1) · GVP (1) · GVP HA (optional) (1) · Interaction Workspace (1) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1)
RequiresAll:
None (4)
RequiresOr:
None (3) · CE01 (1) · CE34 (1)
Optional:
None (2) · CE16 (1) · CE31 (1) · CE41 (1) · EE31 (1)
Exceptions:
None (4)
Requires:
None (4)
Video:
None (3) · 383260904 (1)
DocVersion:
V 1.0.0 (1) · V 1.1.1 (1) · v 1.2.3 (1) · v 2.0.0 (1)

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