Drilldown: SMART UseCase

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SMART UseCase > MintyDocsVersion: Other & ID : CE09 or CE43

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MintyDocsVersion: (Click arrow to add another value)
MintyDocsProduct:
Genesys Use Cases (4)
MintyDocsManual:
GenesysCloud (2) · GenesysEngage-onpremises (1) · PureConnect (1)
ID: (Click arrow to add another value)
Title:
None (4)
Offering:
GenesysCloud (2) · GenesysEngage-onpremises (1) · PureConnect (1)
SellableItems:
ASR and TTS (Optional) (1) · CIM (1) · CIM (HA) (1) · Conversation Manager (1) · Genesys Infomart (1) · Genesys Infomart - HA (optional) (1) · Genesys Interactive Insights (1) · GVP (1) · GVP HA (optional) (1) · Intelligent Automation Omnichannel Self-Service (2) · Intelligent Automation Omnichannel Self-Service (Optional (1) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · Interaction Speech Rec Tier 1 - Additional Language (2) · Interaction Speech Rec Tier 1 - Base Language (2) · Interaction Speech Rec Tier 2 - Base Language (2) · Interaction Speech Rec Tier 3 - Additional Language (2) · Interaction Workspace (1) · ITTS Additional Language (2) · ITTS Base Langage (2) · No sellable items (1) · Please reference prerequisits (1) · PureConnect: Interaction Attendant Remote Data Query (Optional) (2) · PureConnect: Interaction Speech Recognizer (ISR) (Optional) (2) · PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (2) · PureConnect: MRCP ASR Feature License (Optional) (2) · PureConnect: Secure Input IVR (Optional) (2) · PureConnect: Speech Recognition Services (Optional) (2) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1) · SIP Qualification & Parking (1) · SIP Qualification and Parking HA (Optional) (1) · ​ For additional personalization Genesys recommends this use case in conjunction with Genesys Customer Authentication (CE07) for PureConnect. PureConnect: Voice XML Interpreter (2) · ​ Intelligent Automation Omnichannel Self-Service - HA (Optional)​ (2)
RequiresAll:
None (1) · CE02 (1) · CE07 (1) · CE43 (1)
RequiresOr:
None (3) · CE01 (1) · CE01-S4B (1) · CE02 (1)
Optional:
None (1) · CE07 (3)
Exceptions:
None (4)
Requires:
None (4)
Video:
None (2) · 443291013 (1) · 463028065 (1)
DocVersion:
V 1.0.0 (1) · v 1.0.1 (1) · V 1.0.2 (1) · v 1.1.4 (1)

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