Drilldown: SMART UseCase

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SMART UseCase > Title : Genesys Agent Assist with Google Contact Center AI or None & DocVersion: ver 1.1.2

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MintyDocsVersion:
Current (2)
MintyDocsProduct:
Genesys Use Cases (2)
MintyDocsManual:
GenesysEngage-onpremises (1) · PureConnect (1)
ID:
CE07 (1) · CE21 (1)
Title: (Click arrow to add another value)
Offering:
GenesysEngage-onpremises (1) · PureConnect (1)
SellableItems:
ASR and TTS (Optional) (1) · CIM (1) · CIM (HA) (1) · GAAP (Optional) (1) · Genesys Infomart (1) · Genesys Infomart - HA (optional) (1) · Genesys Interactive Insights (1) · Genesys Mobile Engagement (1) · GIA: Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · GVP (optional for DNIS but required for Access Code callback configuration) (1) · GVP HA (optional) (1) · Interaction Speech Rec Tier 1 - Additional Language (1) · Interaction Speech Rec Tier 1 - Base Language (1) · Interaction Speech Rec Tier 2 - Base Language (1) · Interaction Speech Rec Tier 3 - Additional Language (1) · Interaction Workspace (1) · ITTS Additional Language (1) · ITTS Base Langage (1) · PureConnect: Interaction Attendant Remote Data Query (Optional) (1) · PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (1) · PureConnect: MRCP ASR Feature License (Optional) (1) · PureConnect: Secure Input IVR (Optional) (1) · PureConnect: Speech Recognition Services (Optional) (1) · PureConnect: Voice XML Interpreter (1) · PureConnect:Secure Input IVR (Optional) (1) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1) · ​ GIA: Intelligent Automation Omnichannel Self-Service (1) · ​ PureConnect: Interaction Speech Recognizer (ISR) (Optional)​ (1)
RequiresAll:
None (1) · CE02 (1)
RequiresOr:
None (2)
Optional:
None (2)
Exceptions:
None (2)
Requires:
None (2)
Video:
None (2)
DocVersion: (Click arrow to add another value)

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