Drilldown: SMART UseCase

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SMART UseCase > Optional : CE08 or CE31 or CE34 or Other & DocVersion: V 1.0.0

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MintyDocsVersion:
Current (3)
MintyDocsProduct:
None (1) · Genesys Use Cases (2)
MintyDocsManual:
GenesysCloud (2) · PureConnect (1)
ID:
BO11 (1) · CE09 (1) · EE32 (1)
Title:
None (2) · Genesys Agent Copilot (1)
Offering:
GenesysCloud (2) · PureConnect (1)
SellableItems:
None (2) · Intelligent Automation Omnichannel Self-Service (1) · Interaction Speech Rec Tier 1 - Additional Language (1) · Interaction Speech Rec Tier 1 - Base Language (1) · Interaction Speech Rec Tier 2 - Base Language (1) · Interaction Speech Rec Tier 3 - Additional Language (1) · ITTS Additional Language (1) · ITTS Base Langage (1) · PureConnect: Interaction Attendant Remote Data Query (Optional) (1) · PureConnect: Interaction Speech Recognizer (ISR) (Optional) (1) · PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (1) · PureConnect: MRCP ASR Feature License (Optional) (1) · PureConnect: Secure Input IVR (Optional) (1) · PureConnect: Speech Recognition Services (Optional) (1) · ​ For additional personalization Genesys recommends this use case in conjunction with Genesys Customer Authentication (CE07) for PureConnect. PureConnect: Voice XML Interpreter (1) · ​ Intelligent Automation Omnichannel Self-Service - HA (Optional)​ (1)
RequiresAll:
None (2) · CE43 (1)
RequiresOr:
None (2) · CE01 (1) · CE34 (1)
Optional: (Click arrow to add another value)
Exceptions:
None (3)
Requires:
None (3)
Video:
None (2) · 463028065 (1)
DocVersion: (Click arrow to add another value)

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