Drilldown: SMART UseCase

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SMART UseCase > DocVersion : v. 1.2.1 or ver 1.1.2 or None

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MintyDocsVersion:
Current (6)
MintyDocsProduct:
None (1) · Genesys Use Cases (5)
MintyDocsManual:
GenesysCloud (1) · GenesysEngage-onpremises (3) · PureConnect (2)
ID:
CE07 (1) · CE21 (1) · CE34 (1) · CE37 (1) · CE45 (1) · EE22 (1)
Title:
None (3) · Genesys Contact Center Orchestration (1) · Genesys Speech Analytics (1) · Predictive Engagement for Customer Service (1)
Offering:
GenesysCloud (1) · GenesysEngage-onpremises (3) · PureConnect (2)
SellableItems:
None (3) · Apple Business Chat Messaging App Connector (perpetual or subscription) (1) · ASR and TTS (Optional) (1) · CIM (2) · CIM (HA) (1) · CIM HA (Optional) (1) · GAAP (Optional) (1) · Genesys Infomart (1) · Genesys InfoMart (Optional) (1) · Genesys Infomart - HA (optional) (1) · Genesys InfoMart – HA (Optional) (1) · Genesys Interactive Insights (1) · Genesys Mobile Engagement (1) · GIA: Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · GVP (optional for DNIS but required for Access Code callback configuration) (1) · GVP HA (optional) (1) · Interaction Speech Rec Tier 1 - Additional Language (1) · Interaction Speech Rec Tier 1 - Base Language (1) · Interaction Speech Rec Tier 2 - Base Language (1) · Interaction Speech Rec Tier 3 - Additional Language (1) · Interaction Workspace (1) · ITTS Additional Language (1) · ITTS Base Langage (1) · PureConnect: Interaction Attendant Remote Data Query (Optional) (1) · PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (1) · PureConnect: MRCP ASR Feature License (Optional) (1) · PureConnect: Secure Input IVR (Optional) (1) · PureConnect: Speech Recognition Services (Optional) (1) · PureConnect: Voice XML Interpreter (1) · PureConnect:Secure Input IVR (Optional) (1) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1) · Workspace (1) · ​ GIA: Intelligent Automation Omnichannel Self-Service (1) · ​ PureConnect: Interaction Speech Recognizer (ISR) (Optional)​ (1)
RequiresAll:
None (5) · CE02 (1)
RequiresOr:
None (5) · CE18 (1) · CE31 (1)
Optional:
None (5) · CE19 (1) · CE31 (1)
Exceptions:
None (6)
Requires:
None (6)
Video:
None (6)
DocVersion: (Click arrow to add another value)

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