Drilldown: SMART Meta

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SMART Meta > Title : Genesys Holistic Customer Journey or Genesys Predictive Engagement

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ID:
CE37 (1) · SL09 (1) · SL11 (1)
Title: (Click arrow to add another value)
Subtitle:
Use AI powered journey analytics to observe website activity, predict visitor outcomes, and proactively engage with prospects and customers via agent-assisted chat, content offer or chatbot. (1) · Use machine learning powered journey analytics to monitor website activity, predict visitor outcomes, and proactively engage with prospects and customers (1) · Use machine learning to predict the right time to engage customers using information from all interaction channels. (1)
SolutionCategory:
Customer Engagement (1) · Sales (2)
Solution:
Digital (2) · Sales (1)

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