Drilldown: SMART Meta

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SMART Meta > Subtitle : Optimize employee utilization for voice interactions or Record the entire IVR interaction or None

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ID:
CE45 (1) · EE01 (1) · EE21 (1)
Title:
Genesys Contact Center Optimization (1) · Genesys IVR Recording (1) · Genesys Workforce Scheduling for Voice (1)
Subtitle: (Click arrow to add another value)
SolutionCategory:
Customer Engagement (1) · Employee Engagement (2)
Solution:
Digital (1) · Workforce Engagement (2)

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